Driving operational excellence through strategic quality management and process improvement expertise.
DANA
STOJIC
Let's Get Excellent
M.Eng., P.Eng., CMQ/OE, CSSBB
Quality Management
Certified Manager of Quality / Organizational Excellence with extensive experience in implementing and improving quality management systems.
Process Improvement
Six Sigma Black Belt proficient in DMAIC methodology, leading projects that identify millions in cost-saving opportunities.
Strategic Leadership
Proven track record in developing and implementing strategic quality initiatives that align with organizational objectives.
Positioning Statement
Highly accomplished Quality Management Specialist and Leader with extensive experience in quality systems, Six Sigma methodologies, and engineering analytics.
My strong work ethic, integrity, and problem-solving skills make me a sought-after professional who consistently delivers results. Renowned for my ability to educate and mentor peers, I am an invaluable asset to any organization. In summary, I am a dynamic and results-driven Quality Management Leader whose technical proficiency and leadership acumen set me apart.
Leverage expertise in quality management, process improvement, and strategic planning to help organizations achieve operational excellence and regulatory compliance.
Deliver value by optimizing processes, enhancing quality systems, and fostering a culture of continual improvement, ultimately driving efficiency, reducing costs, and improving customer satisfaction.
Known for my meticulous attention to detail and ability to drive impactful change, I excel in guiding teams through continual improvement initiatives that enhance efficiency and customer satisfaction.
My experience equips me to tackle complex challenges and implement innovative solutions. I engage key stakeholders, maintain open communication, and adapt to feedback to ensure successful outcomes.
Leadership
& Collaboration
Fostered a quality culture by administering quality culture surveys, conducting gap analysis, and providing recommendations.
Created online quality management training modules for the entire organization and conducted workshops and in-person training sessions. Enhanced operational efficiency and excellence through effective communication, stakeholder engagement, and cross-functional collaboration.
Regulatory Compliance
& Auditing
Fostered a quality culture by administering quality culture surveys, conducting gap analysis, and providing recommendations. Created online quality management training modules for the entire organization and conducted workshops and in-person training sessions. Enhanced operational efficiency and excellence through effective communication, stakeholder engagement, and cross-functional collaboration.
Lead Auditor, Integrated
Management System
ISO 9001, ISO 1400, ISO
45001 expertise
Quality Management & Process Improvement
Seasoned consultant adept at streamlining operations and enhancing efficiency.
Empowering organizations to achieve excellence in product and service delivery. ASQ Certified Six Sigma Black Belt ASQ Certified Manager of Quality / Organizational Excellence
Spearheaded the enhancement of quality management processes, led pilot projects applying DMAIC methodology, and developed comprehensive quality policies and training programs.
Established and led the Warranty and Service Department, optimizing processes and implementing data-driven strategies for warranty claims and failure trend analysis.
Project Management
& Strategic Planning
Provided expertise in strategic planning, compliance project management, gap analysis, process optimization, and risk management. Guiding projects to successful completion through strategic planning, execution, and monitoring. Managed complex infrastructure relocation projects, coordinated with major entities, and maintained regulatory compliance while improving departmental efficiency.
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Selected Highlights
Cost Savings
Identified over multi-million dollars in cost-saving recommendations through six pilot projects utilizing DMAIC methodology at a utility industry company
Process Optimization
Reduced warranty claims processing time by 70% at an automotive industry company through process optimization and software implementation.
Compliance Excellence
Achieved full ESA audit compliance for three consecutive years at Toronto Hydro, demonstrating commitment to regulatory standards.
Quality Management Training
Delivered a high-impact presentation on Quality Management to an audience of 250 professionals, demonstrating expertise and enhancing organizational understanding of quality standards.
'Dana consistently impressed me with her leadership skills, analytical approach to problem-solving and attention to detail. She has a keen eye for identifying inefficiencies and implementing solutions that yield tangible results.'
- Former colleague at Enbridge. Inc.
Professional Affiliations and Leadership
Industry Task Forces
Chaired the American Gas Association (AGA)/Canadian Gas Association (CGA) North American Hydrogen Power to Gas task force, leading initiatives in sustainable energy solutions.
ASQ Involvement
Active member of the American Society for Quality (ASQ) Leadership Team, contributing to the organization's growth and knowledge-sharing initiatives.
Leadership Roles
Served as ASQ 2022 Secretary and currently holds the position of ASQ 2024 Program Chair, driving quality management excellence within the professional community.
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'Dana is an expert in Quality Management, very knowledgeable and can take teams through continual improvement initiatives increasing operational efficiency and customer satisfaction. Dana guides stakeholders through Quality Management projects with grace and patience.'
- Former Change Management Specialist at Enbridge Inc.
Expert in implementing quality policies and procedures, fostering a culture of excellence to streamline operations, reduce costs, and improve customer experience.
Quality Management
& Process Improvement
Per Quality Consulting offers an in-depth knowledge of ISO standards and industry regulations
Regulatory Compliance
& Auditing
Strategic planning, compliance project management, gap analysis, process optimization, and risk management.
Project Management
& Strategic Planning
Proven ability to lead teams & drive organizational change initiatives
Leadership
& Collaboration
Areas of Expertise
'Dana is an exceptional Quality Management Specialist and Leader that I have had the privilege to work with. I have consistently witnessed her unparalleled dedication to excellence and her ability to drive impactful change within our organization.'
- Natasa Gacic, Former Project Manager at Enbridge Inc. former colleague
About Me
Quality Management & Process Improvement
Seasoned consultant adept at streamlining operations and enhancing efficiency. Empowering organizations to achieve excellence in product and service delivery. ASQ Certified Six Sigma Black Belt ASQ Certified Manager of Quality / Organizational Excellence.
Spearheaded the enhancement of quality management processes, led pilot projects applying DMAIC methodology, and developed comprehensive quality policies and training programs. Established and led the Warranty and Service Department, optimizing processes and implementing data-driven strategies for warranty claims and failure trend analysis.
Regulatory Compliance & Auditing
Fostered a quality culture by administering quality culture surveys, conducting gap analysis, and providing recommendations. Created online quality management training modules for the entire organization and conducted workshops and in-person training sessions. Enhanced operational efficiency and excellence through effective communication, stakeholder engagement, and cross-functional collaboration.
Lead Auditor, Integrated Management System ISO 9001, ISO 1400, ISO45001 expertise.
Project Management & Strategic Planning
Provided expertise in strategic planning, compliance project management, gap analysis, process optimization, and risk management. Guiding projects to successful completion through strategic planning, execution, and monitoring. Managed complex infrastructure relocation projects, coordinated with major entities, and maintained regulatory compliance while improving departmental efficiency.
Leadership & Collaboration
Fostered a quality culture by administering quality culture surveys, conducting gap analysis, and providing recommendations.Created online quality management training modules for the entire organization and conducted workshops and in-person training sessions. Enhanced operational efficiency and excellence through effective communication, stakeholder engagement, and cross-functional collaboration.